b'2020 IMPACT REPORTGAMESENSE INFO CENTERS GAMESENSE ADVISORSGameSense Info Centers are located on-siteGameSense Advisors are the heart of the at all Massachusetts casinos and operate 16program. Nearly all GameSense Advisors hours a day, 7 days a week. Strategically locatedpossess a gaming background, but also bring to in high-traffic areas, each GameSense Infothe position a diverse range of educational and Center has a welcoming, visitor-friendly space,other work experiences. One thing that they have as well as a private office for more sensitivein common is a passion for the work they do in conversations. order to make a difference in the lives of casino Visitors to the GameSense Info Center can learnpatrons and staff.about myths associated with gambling, findIn addition to extensive training on responsible out the odds of the games, take a break, or seekgaming and problem gambling, GameSense support from a GameSense Advisor. Advisors receive training in Mental Health First Aid, behavioral health, counseling skills, and community resources. The GameSense team is made up of advisors who represent diverse cultural and ethnic groups and ages, and who possess various linguistic backgrounds. Diversity is an integral part of the GameSense team, as it aids in reaching players from different backgrounds, including those who have historically suffered from health disparities. 9'