b'2020 IMPACT REPORTBy using a stepped-care approach, GameSense provides casino patrons with information relevant to their specific needs.According to the baseline general population survey of Social and Economic Impacts of Gaming in Massachusetts, approximately one in every five patrons may be at risk for, or has, a gambling problem (Volberg, Williams, Stanek, et al., 2017). Recognizing that all playersare not the same.PROBLEM PLAYERSSmallest portion of playersAT-RISK PLAYERS Promotes the programs and services to prevent escalationSmaller portion of players and maximize recoveryPOSITIVE PLAYERSEmphasis on early interventionPromotes GameSense as anMajority of players so that people in this segment doon-site resource for problem not develop a gambling problem players who are not ready for Promotes positive play andtreatmentprevention so that individualsPromotes the use of tools to remain in this segment monitor play behaviorPromotes the availability ofPromotes the availability of GameSense for people who GameSense for people who may may eventually struggle eventually struggle with gamblingwith gambling5'